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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brenda Williamson

September 14, 2023

5  out of  5 rating by Brenda Williamson
"We have been very pleased with Sharyn Smith - State Farm. One of the employees, Amber Watson has made our time with State Farm wonderful and easy. She is always there to help us when we have questions or need assistants. We are thankful for our Insurance company!"

L. S.

August 11, 2023

5  out of  5 rating by L. S.
"The first State Farm office I called didn't answer so I tried this one, and I'm glad that happened because this was the best experience I've ever had dealing with an insurance company. I spoke to agent Stephanie, and talking to her was like catching up with an old friend. She was so knowledgeable, personable and genuinely interested in my life as well as my insurance coverage and rates. She took care of everything on the phone and made the process (of changing my policy to Alabama from out of state) as simple as it possibly could have been. Most friendly people and customer service, quick responses, high level of detail and genuine care."


August 11, 2023

5  out of  5 rating by Jerry
"Really explained everything very well. Also spent a lot of time finding my best rate. Very professional and friendly. Highly recommend them."

gelet frazier

July 10, 2023

5  out of  5 rating by gelet frazier
"I Just bought a car and called Mrs Stephanie she jump right on getting me a quote and insurance coverage I needed!!! She is awesome!!! She went above and beyond to help me!! If you’re looking for someone that cares about you not just your insurance payments Mrs Stephanie is the person!! ! She is very professional, knowledgeable and has a great personality! I'm so thankful for her help and support! Thank you again Mrs Stephanie!!!"

Kristi Wooley

July 8, 2023

5  out of  5 rating by Kristi Wooley
"Just bought a car and was online using multiple sites that compare insurance rates and quotes. After several hours I eventually had the good fortune of being connected with Stephanie!!! She is awesome!!! She went above and beyond to get me the best rate with everything I needed!! I can't say enough good things about her!! She is very personable, professional, knowledgeable and has a great personality! She genuinely cares about my needs and getting me the best coverage at the best rate possible! I'm so thankful for her help and support! Now I know that in the unfortunate event I ever need to file a claim I have someone I can trust looking our for me!! I will definitely be recommending her to anyone I know needing insurance for anything!!"


July 6, 2023

5  out of  5 rating by Mike
"Excellent team,Excellent service! Best I've ever been treated by an insurance company or agent! Stephanie was awesome!👍"

Alex Thompson

June 29, 2023

5  out of  5 rating by Alex Thompson
"This is the best insurance provider I've dealt with. Amber Watson is great and fast with whatever you need help with!"

Kymberly Ellis

June 29, 2023

5  out of  5 rating by Kymberly Ellis
"Thank you, Stephanie. You went above and beyond what I ever expected to receive when I called today for help. Your professionalism and personality made this process so seamless. Amazingly, I called for one thing and was blessed with more. Thank you for allowing me the opportunity to ask you a million questions, and never once did you make me feel like I was wasting your time. The best decision I made was calling today. Thank you very much!"

Jessie Walden

June 27, 2023

5  out of  5 rating by Jessie Walden
"Great, quick, and very professional services was provided to me. Highly recommend."

Carol Burnett

June 23, 2023

5  out of  5 rating by Carol Burnett
"They have been nothing but amazing. Since we been with them for almost a year now. Always very helpful. 😁"

Evan Meeks

June 23, 2023

5  out of  5 rating by Evan Meeks
"Me and my family have had the most wonderful experience dealing with Amber and the Sharyn smith State Farm family. They have always been there for us and have made the process the most easy experience we could ask for. Please give them a call if you need them!!"

Cameron Sinkfield

June 8, 2023

5  out of  5 rating by Cameron Sinkfield
"That lady Stephanie is one of the best people I’ve ever had the privilege of meeting. Stephanie has made every interaction with State Farm quick and easy and she always takes care of me and answers the phone whenever I need."

John Davis

June 8, 2023

5  out of  5 rating by John Davis
"Amber is one of the best agents out there. She is always quick to get me a quote and to start a policy for me. I would highly recommend doing business with them."

Casey Shiver

May 31, 2023

5  out of  5 rating by Casey Shiver
"Very helpful with each step of the claim process. Thank you for your personal approach and genuine care for our claim."

Brittany Freeman

May 31, 2023

5  out of  5 rating by Brittany Freeman
"Exceptional customer service! Thank you Amber for helping me bundle my car and home insurance!!!"

Nicole Parsons

May 11, 2023

5  out of  5 rating by Nicole Parsons
"Very polite. And answers all your questions and helps the best they can with whatever your needing or help find the answers for you"

Sean O'Rourke

May 1, 2023

5  out of  5 rating by Sean O'Rourke
"These guys are very easy to deal with. I can call or text Amber at anytime of the day and she will happliy take care of my needs."

Samantha Odom

April 30, 2023

5  out of  5 rating by Samantha Odom
"Recently took out automobile insurance with StateFarm and Amber made the process quick and easy. She went above and beyond to make sure the process was smooth and quick."

Richard Parrish

April 28, 2023

5  out of  5 rating by Richard Parrish
"I’ve been with these guys for several years. Always very helpful. Amber has been amazing both at work and off the clock. All of the staff are amazing. If you need a great insurance company with great prices and friendly staff. Go see them, ask for Amber. Tell them I sent you!!!"

Michael Goss

April 28, 2023

5  out of  5 rating by Michael Goss
"Amazing staff! Everyone I’ve talked to is extremely friendly and helpful. Amber has done a fantastic job and made things very easy for me"

lexy aldrich

April 17, 2023

5  out of  5 rating by lexy aldrich
"Best insurance place around! If you’re looking for quick and trustworthy this is your place! Stephanie Faircloth is amazingggg!!!!! We absolutely love her!"

Matthew Bowling

April 17, 2023

5  out of  5 rating by Matthew Bowling
"I never have an issue with this place I Highly recommend having Stephanie faircloth help you here I was going through some tuff stuff and she made dealing with insurance super easy and made it to where I understood what I was paying for! Love this place thanks to Stephanie"

Sherrie Elmore

March 17, 2023

5  out of  5 rating by Sherrie Elmore
"Very helpful and very informative"

Amanda Stewart

March 15, 2023

5  out of  5 rating by Amanda Stewart
"My rep amber is always just a text away. Fast friendly service and always the best rates around."

Sarah Mathews

March 10, 2023

5  out of  5 rating by Sarah Mathews
"I have been with state farm of Andalusia Alabama for about 3 years now and Amber Watson is the best!!"